Shipping and payment information

Payment and dispatch

Please click here for an overview of all shipping costs and delivery countries.

If done by giving incorrect address returns, the return freight costs we have incurred and will be charged a processing fee of 10.00 EUR.

Our shipping containers are to meet at least two functions: to protect your goods from damage and bring them safely to the correct recipient. That is, the packaging must always be somewhat larger to the goods therein to be supplied with protective filler material.

Delivery periods

Unless any other period is specified in the item description, the product is delivered in Germany within 1 - 2 days, in case of foreign deliveries, within 3 - 7 days after the order confirmation (in case an advance payment has been agreed upon, after the payment authorisation).
Please note that deliveries are not made on Sundays and other holidays.

Terms of Payment

For deliveries within Germany you have the following payment options:

  • Prepayment via bank transfer
  • Payment by credit card (via Paypal)
  • Payment via PayPal
  • Payment via amazon payment
  • Payment via Sofortüberweisung (for the following countries: Austria, Switzerland, Belgium, United Kingdom, Netherlands, Italy, Poland, Hungary, France, Spain, Czech Republic, Slovakia)

For deliveries abroad, you have the following payment options:

  • Prepayment via bank transfer
  • Payment by credit card (via Paypal)
  • Payment via PayPal
  • Payment via Sofort by Klarna (for the following countries: Austria, Switzerland, Belgium, United Kingdom, Netherlands, Italy, Poland, Hungary, France, Spain, Czech Republic, Slovakia)

Further details on payment

We reserve the right to make the delivery only against prepayment via transfer in isolated cases.

Payment by invoice is possible under the following condition:

  • Only after telephone consultation and subsequent order by e-mail.
  • The invoice amount is to be settled at the time of payment on invoice within 10 days.

In case of questions, please contact us at the contact details mentioned in the Legal Notice.