Shipping and payment information

Payment and dispatch

We ship worldwide. You can find all suitable shipping costs on this page.

If done by giving incorrect address returns, the return freight costs we have incurred and will be charged a processing fee of 10.00 EUR.

Our shipping containers are to meet at least two functions: to protect your goods from damage and bring them safely to the correct recipient. That is, the packaging must always be somewhat larger to the goods therein to be supplied with protective filler material.

Delivery periods

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Christmas Holiday 2017 from 18.12.2017 - 01.01.2018

No shipping during the Christmas holidays.

Orders from 18.12.2017 to 14:00 o' clock are still being processed.
After that, the shipment will start again on Tuesday, 02.01.2018 in the order in which the order is received.

Our webshop remains open and will be happy to take your orders.
We wish you and your loved ones a Merry Christmas!

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Unless any other period is specified in the item description, the product is delivered in Germany within 1 - 2 days, in case of foreign deliveries, within 3 - 7 days after the order confirmation (in case an advance payment has been agreed upon, after the payment authorisation).
Please note that deliveries are not made on Sundays and other holidays.

Terms of Payment

For deliveries within Germany you have the following payment options:

  • Prepayment via bank transfer
  • Payment by credit card (via Paypal)
  • Payment via PayPal
  • Payment via amazon payment
  • Payment via Sofortüberweisung (for the following countries: Austria, Switzerland, Belgium, United Kingdom, Netherlands, Italy, Poland, Hungary, France, Spain, Czech Republic, Slovakia)

For deliveries abroad, you have the following payment options:

  • Prepayment via bank transfer
  • Payment via SEPA direct debit (up to 250,00 € order value)
  • Payment by credit card (via Paypal)
  • Payment via PayPal
  • Payment via amazon payment
  • Payment via Sofortüberweisung (for the following countries: Austria, Switzerland, Belgium, United Kingdom, Netherlands, Italy, Poland, Hungary, France, Spain, Czech Republic, Slovakia)

Further details on payment

We reserve the right to make the delivery only against prepayment via transfer in isolated cases.

Payment by invoice is possible under the following condition:

  • Only after telephone consultation and subsequent order by e-mail.
  • The invoice amount is to be settled at the time of payment on invoice within 10 days.

In case of payment via direct debit (automatic debit transfer), you revocably authorise us to collect the invoice amount from the specified account.

The automatic debit transfer process takes place in conjunction with the shipping of the goods. If payment is to be made via an SEPA base debit note or an SEPA corporate debit note, you authorise us to collect the billing amount from the specified account by issuing a corresponding SEPA mandate. You are under obligation to send us the mandate in writing with your signature within 5 days after signing the contract. You will receive a pre-notification at least 5 days before the date of the direct debit collection. Please ensure that the account in question possesses sufficient covering funds on the due date.

In case of questions, please contact us at the contact details mentioned in the Legal Notice.